What We Collect and Why We Collect It
When you open a 9wintop account, we collect the information needed to verify your identity, process wallet transactions, and keep your session secure. This includes your name, contact details, device identifiers, and payment references tied to DANA, OVO, or GoPay transactions — we never store your
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full e-wallet PIN or password. During gameplay, we log session activity such as game rounds, bet timestamps, and connection data so we can resolve disputes and maintain account accuracy. We also collect technical data like your IP address, browser type, and the device you use to
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reach the lobby — whether that is a mobile handset in Semarang or a desktop elsewhere in Indonesia. This data is used strictly for account operation, fraud prevention, and improving how the platform runs. We do not sell your personal data to third parties. Sharing only
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happens where required by law, where you give explicit consent, or where a payment processor like DANA, OVO, or GoPay needs a transaction reference to complete a withdrawal. Retention periods are tied to account activity — active accounts retain data while the account is open; closed
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accounts are subject to the minimum retention period required by applicable law in the eligible regions where we operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.